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Inverter returns

If you have a faulty inverter and need to return it to us, we need the technical details of the installation in order to process a warranty claim on your behalf.

Once we have this information, we will raise an invoice for a replacement, and arrange for the faulty unit to be collected. You will need to ensure it is adequately packaged for transit.

We will then provide a replacement unit or arrange for the manufacturer to supply one. Once the manufacturer has approved the warranty claim, we will raise a credit note to cancel the invoice. If the warranty claim is refused by the manufacturer the invoice for the replacement unit you will have received becomes payable.

Your details




Address



Inverter details







MPPT 1




MPPT 2




AC


Fault Details